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Privacy Policy

Last updated: June 30, 2014

What personally identifiable information do we collect about you?
Reaching In Reaching Out (RIRO) collects personally identifiable information from you only with your knowledge and consent. We do not collect any personally identifiable information through our own website and/or store it in an online environment, other than the information you submit to us either in an online form, via email or when you sign up for our email newsletters.

What other information is collected?
We collect non-personally identifiable information from you in order to better understand how our website is used. Usage statistics are gathered in a non-intrusive manner. The log files are private documents and are primarily used by the server administrator for error notification, server administration and to monitor website performance. At times, portions of the log files may be viewed by others for the purpose of server administration, security or when required by law. Your IP address is never referenced to personally identifiable information.

Google Analytics
We use Google Analytics to collect and gather website statistics so that we may better understand the needs of our audience. Google Analytics collects information including: the website address referring visitors to RIRO’s website, how long visitors stay on RIRO’s website, what pages are visited, the kind of computer being used to visit RIRO’s website, and general geographic location. For Google’s privacy policy, please click here. If you would like to opt out of Google Analytics tracking, click here to download a browser plugin that will ensure that you are not tracked on the RIRO website or any other site you visit with Google Analytics enabled.

Some pages on this website use a technology called “cookies”. A cookie is a token that a server gives to your browser when you access a website. Cookies are capable of storing many types of data to help provide additional functionality to the website or to help us analyze website usage. For instance, our server may set a cookie that remembers a visitor’s login information for future visits. In all cases in which cookies are used, we will not collect personally identifiable information except with your explicit permission. With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Do we disclose the information we collect to outside parties?
We do not sell, trade, make public, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, and you agree to this sharing. The term “outside parties” does not include RIRO. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect rights, property or safety.

E-mail Distribution List
We are strong supporters of the new Canadian Anti-Spam Legislation (CASL). We use our electronic newsletter and email for communicating to individuals from whom we have received consent. If you sign up for our e-mail newsletter, we require only your e-mail address.

By submitting your email address, your grant us explicit consent to send you electronic communications. You may withdraw your consent at any time by clicking the unsubscribe link found at the foot of every email that we send to you. You may also withdraw consent by sending an email request to darlene@reachinginreachingout.com.

In addition, each e-newsletter also contains a link that allows you to login in to the e-mail system and change the data that is there so that you are always in control of the information you provide.

We will never exchange, lend or sell our e-mail mailing list to anyone. Information submitted to us is only available to employees managing this information for purposes of sending you e-mails and to contracted service providers for purposes of providing services relating to our communications with you. Statistics are gathered from the e-mails in order to track the effectiveness of the mailings. This information is only used for our own internal purposes.

Links to Other Websites
RIRO may have hypertext links to third party websites. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites, including if a specific link does not work.

Respecting and Responding to Your Privacy Concerns
You have the option to refuse or withdraw consent to the collection, use and disclosure of your information, and we will respect your choices. RIRO will investigate and respond to your concerns about any aspect of our handling of your information. Please contact with any concerns you may have in this regard.

If you have any questions or comments about our Privacy Policy, please contact us:

Privacy Policy Changes
RIRO may deem it necessary or appropriate from time to time to modify this privacy policy to reflect changes in the way we collect or use information or changes in privacy-related laws, regulations, or industry standards. Please check these terms periodically for changes. Using this site following the posting of changes to these terms shall constitute your acceptance of the revised terms. Information will be handled according to the privacy statement in effect at the time the information is used.

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